1 - "Trampolinhas" only sells items advertised on the site, according to the availability checked.
2 - All prices listed on this site already include VAT at the current rate.
3 - The purchase of products has to be made, after logging in, and through the choice of products to the shopping cart and follow the instructions that will be given to complete the purchase.
4 - The completion of the purchase implies acceptance of all conditions of sale, posted on this site, on the date of acceptance of the order.
5 - Upon completion of purchase you will receive an automated email stating that it was successful.
6 - If you choose to pay by bank transfer, or ATM, proceed to the payment within 3 working days. If you choose the former, we recommend sending proof to the email firstname.lastname@example.org it speeds up the processing of your order.
7 - Data for bank transfer:
Bank: CAIXA GERAL DE DEPÓSITOS
Account number: 2111 00006670630
NIB: 0035 2111 00006670630 69
IBAN: PT50 0035 2111 00006670630 69
8 - Upon receipt of proof of payment, the order is processed within 24 hours. If this is not proof of payment within the time specified in paragraph 6, the order will be canceled.
9 - The customer is informed by email, sending the order.
10 - Shipping costs are borne by the customer, except for reference resulting return for our mistake and if indicated in paragraph 20.
11 - Sending the recovery implies the addition of a fee of € 2.00 payment for this service CTT (the value that already includes mandatorily registered mail).
12 - In submissions to recovery, the return of order, because they were not claimed by the client, may cause rejection of new orders to the customer concerned.
13 - Returns are accepted only when the individual product packaging has not been tampered with. The return, if not the result of our error, is supported by the client. Must be made within 15 days after receipt of the product and preceded by information via email email@example.com, indicating as subject: the return of order, followed by No. Order. With the product must be returned to respective invoice.
14 - In this case only accept payment via ATM and bank transfer.
15 - personalized items are considered those that are made or amended in accordance with the wishes expressed by the customer via e-mail firstname.lastname@example.org.
16 - The customer should send a description of the project (if necessary attaching a document, as in the case of a reason to embroider) and request the budget for implementing the same. Receive response with the value of work done, the delivery time and the amount payable to it from being started - 30% of the budgeted amount (known as signal).
17 - The job will only be initiated upon receipt of proof of payment.
18 - When work is completed the customer will be informed via e-mail for payment remaining. The following procedure is the same as mentioned in paragraph 6.
19 - If the client quit, or not pay the remaining amount after the work has started, the signal value will not be returned.
20 - The customer can send textile pieces to be changed, since it is agreed between the Customer and Company "Trampolinhas." In this case, return shipping costs are the responsibility of the customer, and the amended article returned without charge. Nor is it required signal. (Example: a restaurant that sends the tablecloths to be embroidering your logo).
(All information pages were translated by a computer translator.
If in doubt, do not hesitate to contact us.)